Managing Teacher Quality & Training: A Guide for Language School Managers (E-Book)

Managing teacher quality in language schools, especially for online and independent contractor teachers can be tough.

Poor teacher quality leads to low retention rates and loss of profits.

This book will help you answer these important questions from your stakeholders when asked:

From your school owner or investor:

• What is our retention rate across all our courses and age groups?

• What is driving or hindering our retention rates?

• What are we doing to improve teacher quality and retention rates?

• How has our teacher quality and retention rate improved?

• What is the cost of our training and quality control systems?

From your students and parents:

• How have I or my child improved while I have been at your school?

• How do you use my feedback to improve the quality and skills of your teachers?

• Why is your school better than your competitors?

From your teachers:

• What are your expectations of me in terms of teaching quality and style?

• How is my performance measured?

• How do I improve on my teaching based on what you have seen in my classes and the students’ feedback?

• What benefits will I get from improving my teaching quality?

By the end of this book, you will be able to answer these questions and:

• Have built systems that will enable you to measure and improve teacher quality in your school.

• Understand the benefits and dangers of using data to manage teacher quality.

• Communicate the importance and meaning of data to your school owners and teachers.

• Understand the costs associated with building teacher quality systems.

• Implement ESL industry Key Performance Indicators (KPIs) associated with teacher quality management.

• Be able to develop scalable and personalised training systems for your teachers.

This book is 70 pages of great advice, including the most important KPIs and a full further reading list.